Privacy policy

Last Updated: July 21, 2026

At at.home - Fashion Walk, we prioritize the integrity of your personal information. This Privacy Policy outlines how we gather, utilize, and safeguard your data as you explore our digital storefront and engage with the Voxel™ collection.

1. Data Collection Overview

We acquire information primarily to facilitate a seamless retail experience and ensure the secure delivery of your orders.

  • User-Provided Data: When you initiate a purchase, register an account, or contact our team, we may collect identifiers including your name, shipping/billing details, telephone number, and electronic contact information.

  • Automated Technical Data: As you navigate our site, we automatically capture metadata such as your IP address, device specifications, browser environment, and interaction patterns via standard tracking tools.

2. Our Data Usage Objectives

We process the information we gather to support the following business functions:

  • Transaction Processing: To manage your payments, finalize logistics, and provide shipment tracking notifications.

  • Experience Enhancement: To analyze site performance and curate a more intuitive shopping environment.

  • Service Communication: To address your inquiries or, with your permission, to send updates on Voxel™ arrivals and exclusive retail events.

  • Safety & Integrity: To identify potential fraudulent activity and protect our community from unauthorized access.

3. Data Security Measures

Your privacy is fundamental to our operations:

  • Encryption Standards: All sensitive fiscal data is protected via Secure Socket Layer (SSL) protocols.

  • Access Limitations: Personal data is restricted to authorized administrative personnel who are contractually committed to confidentiality.

  • Payment Security: at.home - Fashion Walk does not maintain your complete credit or debit card credentials on our internal servers post-transaction.

4. Third-Party Engagement

We do not trade, sell, or distribute your identity to outside entities for their personal use. We only share necessary data with trusted service partners essential to our daily business operations.

  • Advertising & Marketing: To deliver relevant content, we utilize tools from partners such as Meta, Google, and AppLovin. These entities operate under their own privacy governance. You may manage your preferences or opt out of personalized advertising by visiting their respective privacy portals.

5. Cookie Usage

Our platform utilizes cookies to enhance functionality:

  • Functional Cookies: Essential for site operation (e.g., managing your cart).

  • Performance Cookies: Used to evaluate site traffic and improve visitor experience.

  • Marketing Cookies: Facilitated by our advertising partners to present content aligned with your interests.

  • Note: While you may adjust browser settings to block cookies, this may impair certain site features.

6. External Hyperlinks

Our site may contain links to independent third-party services. Please be advised that these sites are not under our governance; we encourage you to review their specific policies when you exit our domain.

7. Consumer Rights (CalOPPA & DNT)

In alignment with privacy standards, we confirm that:

  • Users may browse our site without revealing their identity.

  • You reserve the right to rectify or update your stored personal information.

  • Do Not Track (DNT): We recognize and honor browser-based DNT signals.

8. Protection of Minors

We do not intentionally harvest data from children under the age of 13. If you believe your child has shared information with us, please reach out so we can take immediate steps to delete that data.

9. Breach Response Protocol

Should a security breach occur, we commit to prompt notification. We will alert impacted users via email and publish a public notice on our website within 7 business days.

10. Communication Compliance (CAN-SPAM)

We treat your contact information with respect:

  • We ensure all communication is clearly labeled and honest.

  • You retain the right to withdraw from marketing outreach at any time via the "unsubscribe" link included in our emails.

11. Get in Touch

If you have questions regarding these privacy practices, our team is available to assist:

  • Email: service@modulusiokvip.com

  • at.home - Fashion Walk Shop I, G/F & B/F, 9 Kingston Street Fashion Walk (Entrance via Cleveland St), Causeway Bay, Hong Kong